RETURN & REFUND POLICY

RETURN & REFUND POLICY

PINK ARIE™ (Fixation Beauty LLC)
Effective Date: 4/15/26

At PINK ARIE™, your experience matters to us. We are committed to providing high-quality products while maintaining strict hygiene and safety standards.

 ALL SALES FINAL

Due to the personal and hygienic nature of our products, ALL SALES ARE FINAL.

We do NOT accept:

  • Returns
  • Exchanges
  • Refunds

This policy applies to all purchases, including dissatisfaction, incorrect selection, or change of mind.

DAMAGED OR DEFECTIVE ITEMS (LIMITED EXCEPTION)

We stand behind the quality of our products and will assist if an item arrives damaged or defective.

To qualify:

  • You must contact us within 48 hours of confirmed delivery
  • Email 
  • Include:
    • Order number
    • Clear photos/videos of the product
    • Packaging and shipping label

Review Process

  • All claims are subject to review and approval
  • Items must be verified as defective or damaged by PINK ARIE™
  • Claims submitted after the required timeframe will not be accepted

Resolution

If approved, you may receive:

  • A replacement of the same item (preferred), or
  • A refund at our discretion

No refunds or replacements will be issued without prior approval.

LOST, STOLEN, OR MISSING PACKAGES

Once your order has been shipped, it is handled by the carrier.

PINK ARIE™ is not responsible for:

  • Lost packages
  • Stolen packages
  • Packages marked as delivered but not received

If Your Package Shows Delivered:

  1. Check your delivery area and with neighbors
  2. Wait 24–48 hours (carriers may mark early)
  3. Contact the shipping carrier directly

SHIPPING DAMAGE CLAIMS (CARRIER RESPONSIBILITY)

All packages are shipped via third-party carriers and may include shipping insurance.

If your package is damaged in transit:

  1. Take clear photos of:
    • Product
    • Packaging
    • Shipping label
  2. File a claim directly with the carrier:

 IMPORTANT SHIPPING LIABILITY NOTICE

By placing an order, you agree that:

  • PINK ARIE™ is not liable for carrier-related issues
  • All shipping claims must be handled directly with the carrier
  • We do not guarantee carrier decisions or claim outcomes

CUSTOMER SUPPORT

We are always here to help guide you through the process and provide support where possible.

info@pinkariebeauty.com
Arizona, United States